Digital Manuals
Find model-specific setup, operation, and troubleshooting instructions in one convenient place.
Customer Care
Register Your Product or Get Support
Our care continues after you bring it home. Register your product, find quick answers in our FAQs, or contact our support team.
This page is for customers in the UK and EU.
Product Registration
Make Product Care Easier.
Register your Clarston product to keep its details handy and make it easier to find setup instructions and maintenance tips. For questions or assistance, our customer support team is here to help.
Maintenance Tips
Explore practical cleaning and care tips to help you look after your product over time.
Customer Support
Have a question? Contact our team for help with product information, setup, or troubleshooting.
Step 1
Enter Your Details
Provide your contact information and the requested product and purchase details.
Step 2
Review Your Information
Check that your details are accurate before submitting.
Step 3
Submit Your Registration
Your product details will be saved for future reference if you need product information or support.
Register Your Product
Please provide the requested information associated with your Clarston product and purchase.
Choose a category to display the relevant registration form.
Select a product category to begin your registration.
Final Check
Review Your Product Information
Please confirm that the information below is correct before submitting.
Quick Help
Frequently Asked Questions
Choose your product for quick answers about setup, maintenance, and troubleshooting.
Humidifier
How do I set up my Clarston humidifier?
Place the humidifier on a stable, water-resistant surface. Fill the tank according to your model's instructions, install all components securely, and connect the unit to power.
What type of water should I use?
Follow your model's user manual. Distilled or purified water may help reduce mineral buildup, especially in hard-water areas.
How often should I clean my humidifier?
Empty standing water regularly and follow the cleaning schedule in your user manual. Cleaning frequency may vary with use and water quality.
How do I remove mineral buildup?
Regular cleaning with white vinegar, as directed in your product manual, can help remove and prevent mineral scale.
Why is my humidifier not producing mist?
Check the water level, power connection, component installation, and selected settings. Clean the unit according to your user manual if buildup is present.
Why is water leaking from the bottom?
Keep the water below the MAX line, empty only from the designated drain side, and place the unit on a flat, hard surface so the air inlet remains clear.
Filtered Shower Head
How do I install the filtered shower head?
Turn off the water, remove the existing shower head, and attach the Clarston bracket, hose, and shower head to the G1/2-inch connection. Make sure the washers are seated and each connection is securely tightened.
How do I switch between spray modes?
Use the selector on the shower head to switch between the available spray and turbo rinse modes.
How often should I replace the filter cartridge?
Replace the filter cartridge every 2–3 months. The exact timing may vary depending on water quality and frequency of use.
How do I replace the filter cartridge?
Turn off the water flow, remove the used cartridge, insert the new cartridge narrow end first, and push it in until it is fully seated before use.
Which replacement cartridge should I use?
Use a Clarston replacement cartridge designed for the Clarston Filtered Shower Head, Model CLSH01.
What should I do if a cartridge is missing or damaged?
Please contact Clarston Support with your order number and a brief description so our team can assist you.
Looking for your digital user manual?
Find setup, operation, cleaning, maintenance, and troubleshooting guidance for your Clarston product.
Customer Support
How can we help?
Tell us what is happening with your Clarston product, include a valid order number, and describe any troubleshooting steps you have already tried.
Typical response time: 24 business hours
Email Support
Providing your order number, product model, and a clear description may help us review your request more efficiently.
Your information will only be used to process your product registration or support request. Marketing subscriptions are optional and are not required to register a product or receive support.